Does Sofia work in my market? +
Yes — Sofia is not built around a single city or region. Through your onboarding form, you load your local market data: neighborhoods, price ranges, school districts, and what buyers in your area typically ask about. Sofia becomes a specialist in your specific market. She works in any city, any state, any price range.
What does bilingual mean exactly? +
Sofia detects the lead's language from their very first message and responds in that language for the entire conversation — naturally, not translated. If they switch mid-conversation, Sofia follows. No setup required on your end.
How does Sofia adapt to how my brokerage trains agents? +
When you onboard, you tell us your brokerage's communication style — consultative, direct, relationship-first, data-driven. Sofia is configured to match that voice. She doesn't override your training — she reinforces it at scale, 24 hours a day.
How long does setup take? +
Most agents are live within 24 hours. You fill out a 10-minute onboarding form with your details, listings, and market data. We handle everything else — nothing technical on your end.
What happens when a lead is ready to act? +
The moment Sofia detects a lead is ready — they want to schedule a showing, mention an offer, or hit a high readiness score — you get an instant SMS alert with their phone number, intent, budget, and a summary of the full conversation. Sofia steps aside completely.
Can I jump into a conversation manually? +
Yes — you can step into any active conversation at any point by texting a simple command from your phone. Sofia steps aside immediately, sends you a full conversation summary, and all future messages from that lead come directly to you. Other conversations keep running uninterrupted.
Is there a contract or commitment? +
Month to month — no contracts, no long-term commitment. Every new client starts with a 2-week free pilot so you can see real results before paying anything.
Does this work for sellers too, not just buyers? +
Both. Sofia handles buyer qualification and seller conversations — pricing concerns, expired listing follow-ups, investor cash offer interceptions, and FSBO objections. The Growth plan includes separate buyer and seller agents with different conversation flows.